Message Rating Feature for WhatsApp Business Accounts
The new message rating feature has been spotted on WhatsApp beta for Android 2.21.22.7.
WhatsApp is working on a message rating function for corporate customers, according to reports. Users will be able to rate messages from businesses in order to provide feedback. This functionality is supposedly trickling out to Android beta users, and a few iOS users have also reported seeing it. Users will be able to rank messages in terms of stars, with five stars being the highest and one star being the lowest. Direct feedback to WhatsApp Business accounts is currently unavailable.
Only WhatsApp Business accounts may rate messages, according to the tracker. Furthermore, you may only use this function if you receive a message from a business account. According to WABetaInfo, WhatsApp is unable to view the content of a message when you rate it, and WhatsApp is also unable to know who rated it because the feedback is anonymous. According to reports, the function does not compromise message end-to-end encryption, thus rated messages are hidden from WhatsApp's eyes.
Tags:
Tech